We are sorry to hear that your order is incomplete, please accept our apologies.

You must inform the seller of the item(s) you are missing so that they can send you these as soon as possible.

Here is how to do this:

1. Log into your customer account using your email address and password.

2. Under 'My orders' you will find a section called 'Order'.

3. Select the subject 'Order missing items' then 'Items missing from parcel'.

4. Enter your message.

The seller will respond to you within 1-2 working days via email to confirm that they have received your request.

If you do not receive a response from the seller within this time, please notify ManoMano of your dispute.

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