Here is how to do this:
- Log into your customer account using your email address and password.
- Under 'My Orders', you will find a section named 'Order'.
- Choose the reason that fits your need and write your message.
- Click 'browse' to attach photos supporting your claim.
The seller will respond to you within 1-2 working days via email.
During this time, please check your email inbox as well as your spam/junk folder.
If you do not receive a response from the seller within 2 working days, please contact us.