Here is how to do this:
1. Log into your customer account using your email address and password.
2. Under 'My Orders', you will find a section named 'Order'.
3. Choose the reason that fits your need and write your message.
5. Click 'browse' to attach photos supporting your claim.
The seller will respond to you within 1-2 working days via email.
During this time, please check your email inbox as well as your spam/junk folder.
If you do not receive a response from the seller within 2 working days, please contact us.