Returns and refunds
How do I return a product? How can I be refunded?
- I wish to return an item
- Who is responsible for the return costs?
- I've changed my mind, I no longer want my product (cancellation within 14 days cooling-off period)
- I've received an incomplete order
- The item does not match the description
- My product has arrived defective/broken
- My item is under warranty and no longer works
- How to contact ManoMano
- Carrier options if you wish to cancel and return your goods
- How will I be refunded?
- The seller has not responded to my refund request
- The seller has refused my request to return an item
- The seller has not received my returned item
- I have not been refunded after returning an item
- I would like to ask the seller a question