If you are still unable to use your item after following the assembly instructions, we recommend requesting support from the seller's technical support service. Please avoid making any modifications or improper use of the product.
1. Sign in to your customer account.
2. Click “ACCOUNT” and then “My orders” to find the order in question.
3.Click on the order, then on the “Get help” section, and follow the instructions to confirm your request.
Please ensure you clearly explain the issue preventing you from using the item. Include details of any actions already taken and any parts of the assembly instructions that were unclear; this will help the technician provide accurate information as quickly as possible.