You can make your purchases on manomano.co.uk using the following payment methods:
- Bank or credit card
- Bank transfer
In any case, your order will not be finalised until ManoMano has received and validated your payment. You will then receive an email notification as soon as your order has been validated.
A. Bank or credit card
Paying by debit or credit card is the fastest way to finalise your order: you need only enter your bank details and then confirm your basket.
Important: after you confirm the order in your basket, you may receive an authentication request, called "3DSecure", before you can finalise your purchase. This step issues from your bank as part of the protective measures governed by European regulations. This security system is an obligatory step to validate your payment and activate processing of your order.
A simplified process
As part of a European regulatory development to increase payment security, the authentication method may change. This is always determined in advance by your bank. You may continue to receive text messages with a single-use code or you may be sent to your banking application for authentication via one of the following solutions: fingerprint, facial recognition, unique code or password. You could also encounter other authentication systems; in that case, please follow the instructions or contact your banking advisor if you have any questions.
When you enter your authentication code, please wait a few moments for it to be processed.
If you are unable to authenticate your identity, please contact your bank. They will then take the necessary steps to activate the 3D Secure option and provide you with all the necessary information.
Once your identity has been authenticated, your purchase will be confirmed and your order will be processed.
B. Bank transfer
Bank transfer is available if the total amount of your order is equal or superior to 300 GBP.
Below 300 GBP, you can pay for your purchase by credit card, which is also as reliable and secure.
After choosing this payment method and validating your basket, you will receive an email containing ManoMano's bank details, your transaction number and the exact amount to pay.
To ensure that your transfer is correctly identified and that your order is not subject to an additional waiting period, please include your transaction number in the subject of the transfer and pay the amount of your purchase. For more information, please contact our Customer Service team.
After your payment has been made, you must expect a delay of 2 to 3 working days before we receive it. Bear in mind that these are bank processing times and are thus unrelated to ManoMano's processing procedures.
In the event that the payment processing time - more than 7 working days - has been exceeded and your order not yet been authorised, click here to find all the necessary information. It is possible that your transfer has not gone through.
- If you have validated your basket with this payment method but do not wish to place an order or wish to change the payment method, then just don’t make the bank transfer and ignore the reminder emails and text messages No further steps are necessary as you will never be charged.
- Any transaction that is left unpaid one month after your basket has been validated will be automatically cancelled.
- No bank fees will be incurred if the transfer is made using the SEPA option (please consult your bank)
You need to have a PayPal account to use this payment method.
As soon as you have validated your basket with this payment method, you will be redirected to PayPal to verify your identity and make payment. Once the payment has been made, ManoMano will release your order.
PayPal only allows full payment: payment in three instalments is not possible.
PayPal offers a multi-payment feature to users in some countries. Access to this feature, which is contingent upon financing, is at the sole discretion of PayPal. Therefore, once connected to your PayPal account, PayPal may offer you the option to pay in several instalments. ManoMano is unable to grant you access to this feature.