You can make your purchases on manomano.co.uk using the following payment methods:
- Debit or credit card
- Bank transfer
In any case, your order will not be finalised until ManoMano has received and validated your payment. You will then receive an email notification as soon as your order has been validated. Delivery times only start from the moment your order is confirmed.
A. Debit or credit card
Paying by debit or credit card is the fastest way to finalise your order: you only need to enter your bank details and then confirm your purchase.
Important: after you confirm the order in your basket, you may receive an authentication request, called "3DSecure", before you can finalise your purchase. This step is issued by your bank as part of the protective measures governed by financial regulations. This security system is an obligatory step to validate your payment and activate processing of your order.
The process is very simple! In order to definitively validate your payment, and therefore your order, you must authenticate yourself by means of a code received by SMS or via your banking application (fingerprint, facial recognition, unique code, password etc.).
If the authentication is successful, your purchase is validated and your order is instantly triggered.
You need to have a PayPal account to use this payment method.
As soon as you have validated your basket with this payment method, you will be redirected to PayPal to verify your identity and make payment. Once the payment has been made, ManoMano will release your order.
Paypal offers payment in installments to its users in certain countries. This functionality, its availability, as well as the granting of any financing is the exclusive decision of PayPal. Once signed in to PayPal, you may see an option to pay in installments, at PayPayl's discretion. ManoMano cannot guarantee you access to this feature.
C. Bank transfer
After choosing this payment method and validating your basket, you will receive an email containing ManoMano's bank details, your transaction number and the exact amount to pay.
To ensure that your transfer is correctly identified and that your order is not subject to an additional waiting period, please include your transaction number in the subject of the transfer and pay the amount of your purchase. For more information, please contact our Customer Service team.
After your payment has been made, please expect a delay of 2 to 3 working days before we receive it. Bear in mind that these are bank processing times and are thus unrelated to ManoMano's processing procedures.
In the event that the payment processing time - more than 7 working days - has been exceeded and your order not yet been authorised, click here to find all the necessary information. It is possible that your transfer has not gone through.
- If you have validated your basket with this payment method but do not wish to place an order or wish to change the payment method, then just don’t make the bank transfer and ignore the reminder emails and text messages. No further steps are necessary as you will never be charged.
- Any transaction that is left unpaid one month after your basket has been validated will be automatically cancelled.
- No bank fees will be incurred if the transfer is made using the SEPA option (please consult your bank)