My order has been refunded without my request

On some rare occasions, your order may be refunded within a few hours after payment.

This rare occurrence can happen due to the seller running out of stock in the hours or minutes following the daily update of their stock on our site.

Your account will have already been debited but the order amount will be credited back to your account within 2-3 working days after the validation of your refund.

If you have chosen to pay in 3 interest-free instalments, your refund may be carried out by credit or by the reduction of a subsequent debit.

If you have any more questions, please don't hesitate to contact us.


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