Placing an order on our site, there’s nothing simpler!

  1. First, select the products using either the search bar “Search for products and brands” that you will find at the top of our site or by using the search menu "Products" at the top left of our site.
  2. When you are on the product page, click on the "Add to basket” button on the right. You can add more products by starting a new search, or increase the quantity of the same product in the cart by clicking the "+" button above "Add to basket”.
  3. Once your basket is complete, click on it (in the top right) and then on “Confirm basket".
  4. The next step is to create a customer account if you are a new customer, or to log in to your account if you are already a ManoMano customer.
  5. If you are a new customer, enter your details and click on the "sign up" button. The password you choose will allow you to log in to your customer account. You can enter, if necessary, a billing address that is different from the delivery address.
  6. Once you have confirmed your address, you will be directed to the summary page of your order with your product (s), the delivery times, the shipping company in charge of your package and the shipping costs. Depending on the selected products, you can choose the delivery method that suits you. Then simply click on “Continue to payment" at the bottom of the page.
  7. Once on the payment page, you can check your order again: possible different merchants, the amount, delivery addresses and billing. You now just have to choose the payment method, this can be by credit/debit card or by bank transfer. Next, enter your payment details if paying by card and finally confirm the order.
  8. Once payment of the order has been registered, you will be directed to the order confirmation page. If you pay by credit or debit card you will receive a confirmation email within an hour. If you pay by bank transfer you will receive an email with ManoMano's bank details and your transaction number in order for you to complete the payment.

 

GENERAL INFORMATION

Your order will not be processed until ManoMano receives your payment.

Once your order has been placed, an order confirmation email will be sent to you containing your order reference number which you must keep for future reference.

If you still have any questions, please do not hesitate to contact us.

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